"Information Technology and Cybersecurity > Customer Support Analyst" Job’s

We are looking for a collaborative and technical hands-on support Senior Specialist with strong Application support experience, to work in an Agile team environment and be tasked with supporting solutions for next-generation modern apps primarily interacting with Store applications and connected ecosystems.

The Technical Analyst's primary responsibility will be to support the foundational data capabilities that drive all intelligence and insights work at SHN. This includes a dual-focus on developing and maintaining key data ingestion processes and pipelines as well as designing and building thoughtful data-driven outputs that support value-add insights to various business users. In general, The Analyst’s role is to ensure our data assets are made available to business users in a meaningful way.

The Co-op Analyst role is responsible for supporting the Vendor Loyalty Revenue Growth team to help grow engagement and utilization of the loyalty program and data portal among Consumer Packaged Goods (CPG) partners. This role emphasizes Business and Analytics; the ideal candidate is looking to make an impact within our team and has experience with end-to-end campaign management, creating data-driven PowerPoints, gathering insights from large data sets, identifying its implications to business processes, then creating actionable recommendations.