• Location: Brampton, ON

  • Category: Customer Support Analyst

  • Job Type: Full-time

  • Salary: $0K-$0K/mo

Job Description:

We are looking for a collaborative and technical hands-on support Senior Specialist with strong Application support experience, to work in an Agile team environment and be tasked with supporting solutions for next-generation modern apps primarily interacting with Store applications and connected ecosystems.


Job Responsibility:

  • Immersing yourself in the latest initiatives and collaborating with the business on product forecasting and in-store signage design
  • Collaborating with vendors and leading the application team for AccessVia (Lexmark)
  • Supporting applications and solving infrastructure issues for store colleagues and customers
  • Designing price label templates and building logic to support multiple price methods
  • Performing ad-hoc queries, data gathering, and analysis
  • Partnering with cross-functional teams and serving as a point of escalation
  • Providing major incident support and ticket analysis


Experience Requirements:

You have strong application support experience. Understanding or experience working in a diverse agile team using Agile principles. Demonstrated sense of accountability and capability to drive issues to closure. Advanced problem-solving techniques. PowerShell and SQL query experience is a nice to have.


Extra Benefits:

  • Work perks program
  • On-site GoodLife Fitness, Basketball & Volleyball courts, Ice Rink, Dry Cleaning services (1PCC Office)
  • Tuition Reimbursement & Online Learning
  • Pension & Benefits
  • Paid Vacation


Job Summary:
  • Job Posted: 08 September, 2024

  • Expiration: 23 October, 2024

  • Salary: $0.00-$0.00

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