Are you a friendly and outgoing person who can handle pressure with ease? Do you thrive in diverse work environments that are unpredictable? If so, a career as a receptionist may be perfect for you. Receptionists play a crucial role in connecting customers or clients with an organization's staff and services.

Receptionist Duties and Responsibilities

The duties of a receptionist can vary depending on the position, but in general, they greet people as they enter offices, hospitals, or other establishments. They are responsible for answering questions and directing visitors to the right person or service. Some of their key responsibilities include:

  • Answering, screening, and forwarding telephone calls
  • Greeting customers, clients, and vendors
  • Taking messages and providing information
  • Managing appointments and meetings using both paper and electronic calendars
Open