City:
Saint-Michel, QC (change)

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Are you passionate about helping others enjoy their vacations? Do you thrive on meeting new people and sharing information? If so, a career as a hotel and motel desk clerk may be the perfect fit for you. In this role, you will have the opportunity to work in hotels and motels, where you will often be the first point of contact for guests.

Responsibilities of a Hotel and Motel Desk Clerk

As a hotel and motel desk clerk, your responsibilities will include welcoming and registering guests, assigning rooms and rates, and issuing room keys or cards. You will also provide information about hotel services and local attractions, verify customer credit, promote and sell guest rooms, and handle special requests. When guests check out, you will review their accounts, inquire about their satisfaction, receive payment, and balance cash accounts.

Skills and Qualifications

Working as a hotel and motel desk clerk requires flexibility, as you will work shifts that include nights, weekends, and holidays. You will spend most of your working hours standing, so physical stamina is important. It is also crucial to possess excellent communication skills, as you will interact with a diverse range of people on a daily basis. Being able to sell the services of your establishment and provide exceptional customer service are also important traits for this role. Familiarity with computerized and manual systems is necessary as well.

Education and Salary Information

In terms of education, a high school diploma is typically required for this profession. The average salary for a hotel and motel desk clerk is $16.97 per hour. While certifications are not regulated, they can be beneficial for career advancement.

Career Outlook

If you are interested in pursuing a career as a hotel and motel desk clerk, it's important to note that the demand for this position is approximately 2,000 per province per year. So, if you enjoy working in a fast-paced environment, connecting with people, and ensuring that guests have a memorable stay, this could be the ideal career path for you.

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