We're seeking a Fleet Controller to help maximize productivity and efficiency of our assigned fleet. Your responsibilities will include managing driver schedules, tracking performance, resolving issues/concerns, and ensuring compliance with company policies and procedures.
Job Responsibility:
Maximize the number of days per month the tractors on assigned fleet are productive
Personal involvement in driver time off and work schedule discussions to ensure the drivers capacity is maximized and they fleet mileage targets are achieved. Regular monitoring of drivers’ days worked and days off.
Maintain a clear understanding of all driver/tractor availability to ensure capacity is fully captured.
Participation in shop scheduling, anticipating maintenance downtime, and ensure shop appointments are made strategically to avoid negative/unnecessary impacts to truck/driver utilization
Involvement in driver selection process when awarding posted schedules
Ongoing management of drivers’ performance, including tracking of mileage targets and days out targets, with a focus on company policy and procedures as per the company regulations. This will include follow up on and documentation of customer service issues (driver related lates) operational concerns, off route mileage questions/investigation, employee reviews, and driver file management.
Work on behalf of the driver to resolve any day to day or long term issues/concerns in order to positively impact driver retention numbers
Driver Payroll/Accessorial pay audits and approval along with driver Expense Approvals
Preplan US drivers on Southbound loads in advance, and communicate to appropriate parties on needs for matching northbound loads
Communication with relevant internal stakeholders when domestic freight is needed to fill long haul driver gaps, ensuring utilization of truck and driver is meeting company and driver expectations
Experience Requirements:
College Education, preferably in Supply Chain Management an asset