Fresh/Produce Manager - Franchise’s

• Properly train staff to understand the policies and procedures and know how to communicate effectively with the customer
• Schedule department appropriately to meet business needs
• Handle customer complaints in a proper and efficient manner
• Comply with all Health and Safety and Food Safety policies within the store and ensure that all policies are followed by staff
• Train and motivate staff
• Delegate and prioritize workload for staff
• Effectively merchandise advertising and promotional programs
• Recommend aggressive and achievable sales goals
• Maintain up to date information about market trends and competitor activities
• Receiving, storing and handling of the product to ensure efficient, effective results
• Ensure proper product rotation as required
• Ensure proper signage for produce displays to enhance sales/profits
• Ensure pricing integrity
• Accountability for store in the absence of the Franchisee including key carrying and alarm responsibilities
• Any other duties that may be required to ensure courteous friendly service, competitively priced products, and a store that meets and maintains the hygiene standards specified.

1 to 3 years management experience in fresh departments (produce, meat, deli, bakery)

Demonstrated understanding of critical success factors for the NOFRILLS concept as a discount food store focusing on low price image.

Demonstrated understanding of the produce department’s impact on store performance in the following ways:

• merchandising to appropriate NOFRILLS standards
• maintaining and ordering proper inventories
• checking invoices for proper pricing
• maintaining cleanliness to appropriate standards

Excellent communication skills

Demonstrated Customer focus

Ability to manage people

Ability to work with minimal functional direction

Solid knowledge of all aspects of the produce area, operations, and products.

Open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the business