Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together.
Job Responsibility:
Support the Franchise Owner in the delivery of consistent and high quality customer service
Perform customer service and cashier functions
Manage all direct reports
Oversee the efficient running of the cash office (i.e. pick ups, deposits, cash losses etc)
Analyze reports to identify problems and determine appropriate solutions as needed (productivity reports, override reports, journal logs and cash tray discrepancies)
Ensure price integrity by assisting in time file data management, price changes and scan log procedures
Perform store administration functions (i.e. weekly accounting, invoice payment & reconciliation, bank statements and GL inquires)
Process payroll to ensure employees are paid accurately and on-time
Maintain and manage benefit and pension administration
Manage potential loss through buggy management, test orders, refund/override minimization etc.
Coordinate cashier activities on a daily basis; act as a resource for cashiers; refer complex issues to management; provide input into the performance management process
Any other duties that may be required to ensure courteous friendly service, competitively priced products and a store that meets and maintains the hygiene standards specified