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Department Manager - Franchise

No Frills

  • Location: Edmonton, AB

  • Category: Retail Store Manager

  • Job Type: Full-time

  • Salary: $0K-$0K/mo

Job Description:

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together.


Job Responsibility:

  • Support the Franchise Owner in the delivery of consistent and high quality customer service
  • Perform customer service and cashier functions
  • Manage all direct reports
  • Oversee the efficient running of the cash office (i.e. pick ups, deposits, cash losses etc)
  • Analyze reports to identify problems and determine appropriate solutions as needed (productivity reports, override reports, journal logs and cash tray discrepancies)
  • Ensure price integrity by assisting in time file data management, price changes and scan log procedures
  • Perform store administration functions (i.e. weekly accounting, invoice payment & reconciliation, bank statements and GL inquires)
  • Process payroll to ensure employees are paid accurately and on-time
  • Maintain and manage benefit and pension administration
  • Manage potential loss through buggy management, test orders, refund/override minimization etc.
  • Coordinate cashier activities on a daily basis; act as a resource for cashiers; refer complex issues to management; provide input into the performance management process
  • Any other duties that may be required to ensure courteous friendly service, competitively priced products and a store that meets and maintains the hygiene standards specified


Experience Requirements:

  • Open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the business
  • Demonstrated commitment to superior customer service
  • Strong technical knowledge of all front end operations
  • 1 to 3 years of progressive management experience, grocery retail preferred.
  • Problem solving skills including responding to customer complaints and inquires
  • Issue management skills (time management; interpersonal skills; conflict management; information gathering skills; problem solving; team building skills to develop collaborative working relationships)
  • Strong communication skills including verbal, written and active listening


Job Summary:

  • Job Posted: 11 September, 2024

  • Expiration: 26 October, 2024

  • Salary: $0.00-$0.00

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