• Location: Nanaimo, BC

  • Category: Retail Store Manager

  • Job Type: Full-time

  • Salary: $0K-$0K/mo

Job Description:

As a Store Operations Supervisor at Mark’s, you will provide leadership to the team, ensure compliance with operating procedures, manage scheduling and execution of operations, and act as a brand ambassador. You will be responsible for coaching and developing the team, as well as maintaining a positive work environment. This position requires retail experience, strong communication skills, and a drive to succeed.


Job Responsibility:

  • Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
  • Leads the B2B Mark’s Commercial Business function including order entry and management and coaching team to ensure accurate and timely ordering and delivery to customer.
  • Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.
  • Support the customer experience through timely processing and movement of inventory to the salesfloor.


Experience Requirements:

  • Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback, and ongoing support.
  • Proven ability to build and manage a daily, weekly plan for the department and store.
  • Exceptional communication skills and organizational skills
  • Superior training and mentoring skills
  • 3-5 years retail experience required.
  • High energy, enthusiasm, and a drive to succeed.
  • Basic computer skills required.


Main Duties:

  • Implement, communicate, and ensure compliance with all operating procedures, processes, and policies.
  • Manage scheduling and follow up of execution on shipping /receiving, eCommerce fulfillment operations, cash management, and operations systems & compliance.
  • Assists in preparation and execution of annual inventories.
  • Follows and ensures compliance of all corporate LP, cash and audit, and OH&S policies and procedures.
  • Assumes responsibility for all operations of the store in the absence of the Store Manager.


Job Summary:
  • Job Posted: 08 September, 2024

  • Expiration: 23 October, 2024

  • Salary: $0.00-$0.00

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