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Assistant Manager, Spruceland Mall

Mark's

  • Location: Prince George, BC

  • Category: Retail Store Manager

  • Job Type: Full-time

  • Salary: $0K-$0K/mo

Job Description:

This position is for a customer service and operations leader. Responsibilities include providing leadership to the team and ensuring the delivery of excellent customer service, managing operating procedures and policies, and training and mentoring team members. The ideal candidate should have retail experience and strong coaching and organizational skills.


Job Responsibility:

  • Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
  • Leads the B2B Mark’s Commercial Business function including order entry and management and coaching team to ensure accurate and timely ordering and delivery to customer.
  • Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.
  • Support the customer experience through timely processing and movement of inventory to the salesfloor.


Experience Requirements:

  • Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback, and ongoing support.
  • Proven ability to build and manage a daily, weekly plan for the department and store.
  • Exceptional communication skills and organizational skills
  • Superior training and mentoring skills
  • 3-5 years retail experience required.
  • High energy, enthusiasm, and a drive to succeed.
  • Basic computer skills required.


Main Duties:

  • Implement, communicate, and ensure compliance with all operating procedures, processes, and policies.
  • Manage scheduling and follow up of execution on shipping /receiving, eCommerce fulfillment operations, cash management, and operations systems & compliance.
  • Assists in preparation and execution of annual inventories.
  • Follows and ensures compliance of all corporate LP, cash and audit, and OH&S policies and procedures.
  • Assumes responsibility for all operations of the store in the absence of the Store Manager.


Job Summary:

  • Job Posted: 08 September, 2024

  • Expiration: 23 October, 2024

  • Salary: $0.00-$0.00

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