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NOFRILLS Customer Experience Specialist in Training - Atlantic

Shoppers Drug Mart

  • Location: Halifax, NS

  • Category: Retail Shelf Stocker

  • Job Type: Full-time

  • Salary: $0K-$0K/mo

Job Description:

The Customer Experience Specialist in Training (CESIT) role provides opportunities for personal development and direct experience in a rotational based learning program within the Atlantic Market. Responsibilities include supporting the delivery of core divisional programs, assisting in process and program implementation, becoming a subject matter expert for store-related systems, supporting product flow, developing improved retail ordering and inventory management methods, and more.


Job Responsibility:

  • Support CES with the delivery & execution of core divisional programs
  • Support the stores on Process and Program implementation
  • Become the subject matter expert for stores related to SAP, IPFR, BOSS, etc.
  • Support CES and stores with product flow
  • Identify opportunities to further develop and implement improved retail ordering and inventory management methods
  • Liaise with the CES team to provide stores with the required operational direction
  • Support CES with Planogram Process review
  • Learn and reinforce the PACE disciplines for all store departments
  • Remain current on business systems technologies
  • Assist owners with understanding SAP Security Protocol
  • Learn and understand STAS training and the principles of the demand curve


Experience Requirements:

  • Demonstrated excellence in serving customers
  • Perpetual Inventory Management experience
  • Retail leadership & management experience
  • Experienced in coaching, leading and motivating others
  • Excellent problem solving, communication, organizational, facilitation, presentation, project management and interpersonal skills
  • Must be able to manage multiple concurrent projects
  • Demonstrated ability to make sound judgments and decisions
  • Strong team player with self-discipline and motivation to work independently
  • Strong diagnostic analytical skills (Root cause analysis)
  • Extensive travel required
  • Reflective of Loblaw Culture, Leadership Behaviours and Shared Values


Job Summary:

  • Job Posted: 05 September, 2024

  • Expiration: 20 October, 2024

  • Salary: $0.00-$0.00

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